Frequently Asked Questions

How do I know if I need counselling?


It may be an appropriate time to seek help if you are experiencing any of the following:

• Feelings of helplessness or hopelessness

• Personal or unresolved issues interfering with sleep or eating habits

• Persistent worry

• Prolonged sadness

• Feeling depressed, lethargic

• Thoughts of suicide or wanting to harm yourself or someone else

• Inappropriate mood swings, angry outbursts or crying for no apparent reason


Friends and family can offer invaluable comfort and support, but only trained counsellors can offer proven therapeutic techniques that are designed to help you identify and change problem areas and aid you in becoming happy and healthy. You are worth it!


What will people think if they find out I am receiving therapy?


It's natural to feel a little apprehensive about the possibility of being labeled. We cannot control what others think, feel, say or do but we can control how we react to them. A healthy person chooses to seek help. Many professional people including Therapists, Counsellors, police officers, firefighters, lawyers and CEO's seek counselling to help them cope with work-related and personal issues. The time and effort you put into your sessions can empower you to have a happier life!


Do I need a referral?


No professional referral is needed unless you require in-home counselling due to illness or challenges.


How long are the sessions?


Sessions are usually 50 minutes in length, with 10 minutes for administrative work. Your first session may be as long as 90 minutes due to the completion of the Clinical Assessment. The additional 30 minutes is free!


Are my sessions covered by MSI?


Unfortunately they are not - even if you are referred by your family physician. In Nova Scotia only physicians and psychiatrists are covered by MSI.


Will my private insurance pay for the sessions?


Some Health Plan Providers and Employee Assistance Programs will cover your sessions. You will be given an official receipt at the end of the session for your submission to your provider. If your coverage is refused, we will be happy to advocate on your behalf. The Canadian Professional Counsellors Association is collaborating with Insurance companies to give Employers the option to add Counsellors as providers. This inclusion will  shorten wait times and allow clients a greater choice when selecting a counsellor! We are making inroads across Canada as we meet with Insurance Companies and EAP's to explain the "Competency Model" of practise. (please go to  for details on the "Competency Profile")


Are my sessions confidential?


Absolutely! Your privacy is important and nothing about your therapy will be released to anyone without your written consent with the EXCEPTIONS of :

1. If you are assessed to be a danger to yourself or others,

2. If there is an indication of child abuse,

3. If subpoenaed by a court of law.


How many sessions will I need?


Every one is different and their progress varies. Depending on your needs, you may require two sessions or twenty. The client decides when their goals of therapy have been achieved.


How often will I meet with my Counsellor?


Depending on your needs, you can schedule your sessions weekly, bi-monthly or monthly.


What are my Counsellor's qualifications?


Margo and Eva are Registered Professional Counsellors trained at the Counsellor Training Institute of Canada. They each have proven their competencies through extensive exams and practicums, joined with the completion of 2 years of supervised internship. They each have qualified as Full Registered Professional Counsellors RPC with their Master Practitioner in Clinical Counselling MPCC designation with the Canadian Professional Counsellors Association and carry professional liability insurance

 Margo is a member of the Canadian College of Professional Counsellors and Psychotherapists and is a Qualified Clinical Supervisor, QCS supervising and evaluating new counsellors regarding their performance, professionalism and ethics when treating clients.

Margo and Eva continue to increase their knowledge base by attending workshops, seminars and conferences that are relevant to the needs of their clients. They have completed continuing education courses through Dalhousie University School of Social Work and other accredited organizations and associations.


Margo was a volunteer member of the Halifax Regional Police Victim Services On-scene Mobile Response Unit, offering emotional support and resources to victims of domestic violence, sudden death grief support, suicide intervention, and other crimes or trauma.2008-2011;and a co-facilitator of support groups for Hospice Society of Greater Halifax 2008-2014.



What is a typical first session like?


We are in a secure locked building so your Counsellor will meet you at the reception desk or at the door, depending on the hour. You will be escorted to our counselling room, offered a beverage, hang up your jacket if desired, choose a comfortable seat and take a deep breath! The hardest part is done!

You will be asked to sign an Informed Consent / Confidentiality Agreement that explains the exceptions to confidentiality, how your present needs will be met, and an agreement for payment of the fee.

After the administration work is completed (about 5 min) an assessment will be done using our “Brief Intake.” (about 15 minutes) A more in-depth assessment is completed through our discussion during your session. We will have a good chat, determine your goals for therapy, and the type of treatment that will work best for your needs.

Please be assured that YOU are in control of the pace of your session. For some clients it can take weeks or months to feel safe enough to reveal painful information. You will know when the time is right.

An appointment is approximately 50 min. At that time, you will hear a quiet chime, which indicates the session is winding down. The last ten minutes is for rebooking and payment of fee. Usually we like to see our clients weekly to keep the momentum of the work going but again it’s up to you, your needs, tolerance, finances etc.


                              WE LOOK FORWARD TO MEETING YOU!






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